Frequently Asked Questions
Find answers to common questions about our collections and services
How do I know which size to order?
Each product page features a detailed size guide. We recommend measuring a similar garment you own to ensure the perfect fit.
Can I modify or cancel my order after it's placed?
Orders are processed quickly; however, you can request changes within 60 minutes of placement by contacting our support team.
What materials do you use in your clothing?
Maplestore prioritizes high-quality, sustainable fabrics including organic cotton, recycled polyester, and premium wool blends.
Do you restock items that are sold out?
Many of our core pieces are restocked seasonally. You can sign up for 'Back in Stock' notifications on the specific product page.
How should I care for my Maplestore garments?
Care instructions are located on the inner tag of each item. We generally recommend cold washes and air drying to preserve fabric integrity.
Do you offer international shipping?
Yes, we currently ship to over 50 countries worldwide. Shipping rates and delivery times vary by location.